For the past 10 years, I have been passionately and enthusiastically accompanying the leaders of TPE and SMEs from all sectors of activity to boost their growth. The experience of the first 25 years of my career in commercial management functions in the IT services sector naturally led me to intervene both strategically and operationally. I help leaders to bring out their goals, build and then drive their action plans and optimize their organization and processes to always perform in an often fast-moving market!"
The pillars of my experience
To energize the growth of your business you wonder:
- on your strategy: how do I set out my strategic goals in equities?
- on your communication
- on your business approach and your customer journey: how to optimize and/or digitize all the processes to meet the multi-channel demands of my prospects and customers and satisfy them even better?
- on your business organisation: direct vs. indirect, loyalty vs. field exploration vs. sedentary,
- on your business information system: choice of solution, lack of time and project skills of your teams, process, ....
- on your business performance: dashboards, KPI
The pillars of my offer are built around each of these issues
My service offer
#1 BUSINESS COACHING
-Get out of everyday life enjoy the mirror effect of an entrepreneur, digitize your practices.
- Experience the unique experience of coaching supported by a web application to decide, act and gain performance
#2 ATELIER DIGITALISE
- Take advantage of digital technology and switch to workshop mode to stimulate creativity, give meaning to action and develop team performance.
- Take in our expert experience to increase efficiency.
- Full strategic audit of your business activity: Often used to define the factual state of the company's strategy (internal and external)
- Thematic workshops for study, audit and optimization: Customer journey, Business organisation, business process, KPI, dashboards, statistics ...
#3 Interventions in Project Mode
-CRM: help with choice and implementation of solution
-Website, sales or communication materials: help with content design and writing
- By the Digispin qualification : Bronze