"I have been passionately and enthusiastically supporting SME managers from all sectors of activity for the development and transformation of their businesses for more than 10 years. The experience of the first 25 years of my career in business management functions in the IT services sector naturally led me to intervene both strategically and operationally. I help leaders develop their goals, build and then pilot their strategic and operational plans. Today, in the new "normality" that is taking hold, filled with uncertainties, SMEs must inevitably accelerate their transformation, activating the digital lever in particular, to adapt, react and not disappear. This is why, with the aim of always better supporting companies, I have built digital consulting offers, adapted to SMEs, using Advanseez, a collaborative digital goal management solution I joined DIGISPIN: first as a certified expert at the end of 2019, then as AN SME Consulting Partner, since November 2020
The pillars of my experience
To energize the growth of your business you wonder:
- on your strategy: how do I set out my strategic goals in equities?
- on your communication
- on your business approach and your customer journey: how to optimize and/or digitize all the processes to meet the multi-channel demands of my prospects and customers and satisfy them even better?
- on your business organisation: direct vs. indirect, loyalty vs. field exploration vs. sedentary,
- on your business information system: choice of solution, lack of time and project skills of your teams, process, ....
- on your business performance: dashboards, KPI
The pillars of my offer are built around each of these issues
My service offer
#1 BUSINESS COACHING
-Get out of everyday life enjoy the mirror effect of an entrepreneur, digitize your practices.
- Experience the unique experience of coaching supported by a web application to decide, act and gain performance
#2 ATELIER DIGITALISE
- Take advantage of digital technology and switch to workshop mode to stimulate creativity, give meaning to action and develop team performance.
- Take in our expert experience to increase efficiency.
- Full strategic audit of your business activity: Often used to define the factual state of the company's strategy (internal and external)
- Thematic workshops for study, audit and optimization: Customer journey, Business organisation, business process, KPI, dashboards, statistics ...
#3 Interventions in Project Mode
-CRM: help with choice and implementation of solution
-Website, sales or communication materials: help with content design and writing
- By the Digispin qualification : Bronze